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Apprentice Training Officer

Job details

General information

Reference number




Vacancy location


United Kingdom, Southern England, Luton

Vacancy details

Job Profile

Payroll Operations - Payroll Support

Secondary Profiles

Payroll Operations - Payroll Management


Apprentice Training Officer

Contract Type

Permanent contract

Hours per week


Job Description

An exciting opportunity has arisen for a driven and enthusiastic individual to join us as an Apprentice Training Officer. This is an interesting and varied job for someone with a desire to manage a wide set of stakeholders and who has good communication and organisational skills. The individual will be expected to manage a busy workload and have the ability to project plan and organise their work to meet varying demands. The role provides the opportunity to get involved in UK wide initiatives and work with other teams across HR and the wider company.  The successful individual will be responsible for co-managing the provision of our client’s well established and award winning Apprenticeship programmes, which will play a key part in ensuring the business is able to meet future challenges in developing the next generation of employees.


  • Provide line management for Apprentices for the duration of their programme  including undertaking 12-weekly reviews and supporting disciplinary/capability situations
  • To be the site focal point and day-to-day contact for all Apprentice-related issues and enquiries
  • Develop a learning culture and environment that supports development of Apprentices’ skills, knowledge and careers
  • Co-ordinate all Apprentice placement plans, ensuring Apprenticeships are of the highest quality and that all Apprentices receive appropriate training and support
  • Work closely with FE Colleges and other third party providers to co-ordinate college assessment and monitor Apprentice attendance, progress and performance
  • Manage and maintain learner data and track progress
  • Personally provide coaching and development on a one-to-one basis
  • Support self-assessment, quality audits and evaluation activities as required
  • Ensure all regulatory requirements are met (e.g. ESFA, Ofsted, SEMTA and EAL) and that all documentation and record keeping meets the required standards.
  • Organise and chair the Local Apprentice Governance Group meetings and facilitate the monthly Apprentice forums
    Support Apprentice recruitment by attending recruitment events and undertaking candidate assessment and interviews
  • Plan, organise and facilitate the Apprentice induction programme
    Support the Apprentice salary review process
  • Support enrichment activities, Apprentice-related events and awards
  • Develop and maintain close relationships and effective communication with the clients key stakeholders, understanding their requirements and responding to their needs

Knowledge, Skills and Experience

Minimum Criteria

  • Previous experience of early careers development programmes
  • Sound knowledge of Apprenticeship framework/standards requirements
  • Sound knowledge of funding streams/systems and compliance/regulatory requirements


About Us

Essential Criteria

  • Assessor award i.e. D32, D33, A1, etc.
  • Strong organisational, prioritisation and time management skills
  • Proven ability to manage varied stakeholders across a complex organisation
  • Confident and able to work autonomously with minimal oversight
  • Flexible, adaptable and ability to work effectively within a team
  • The ability to communicate effectively, both written and verbal
  • Ability to maintain discretion and confidentiality
  • Excellent verbal and written communication skills
  • Excellent IT skills – Outlook/Word/Excel/PowerPoint


Preferred Criteria

  • Experience in the design and delivery of training programmes
  • Current and up to date record of CPD within a work-based learning environment
  • Hold Internal Quality Assurer Award i.e. D34, V1, etc.


Who are NGA Human Resources?


We are a leader in the UK and Ireland in helping organisations to align their people strategy to their business strategy. We are the most knowledgeable partner to help identify the HR and Payroll solutions to take your organisation exactly where it wants to go.


The NGA Advantage


We are a leader in helping organisations transform their business-critical HR operations to deliver more effective and efficient people-critical services.What sets us apart is The NGA Advantage. It’s a combination of deep HR experience and insight, advanced technology platforms and applications and a global portfolio of flexible service delivery options.


NGA HR wins CIPP Payroll Service Provider and Payroll Software Product of the Year second year running.


HR and Payroll leader NGA Human Resources, has won the Payroll Software Product of the Year and Payroll Service Provider of the Year for the second year running at the CIPP (Chartered Institute of Payroll Professionals) Annual Excellence Awards


Grade A

Salary Package